Case study
Supplier portal for a $100M furniture retailer
Bison Commerce is a technology, innovation, and marketing company for furniture manufacturers in North America, working with over 350 suppliers, a million-plus unique SKUs, and half a million orders a year. Gritmind built software that optimizes supplier product data, automates product marketing, and consistently wins the buy box on Amazon.
- 350+Suppliers
- Onboarded through the portalFurniture suppliers managed through the new self-service supplier portal.
- 1M+SKUs
- Products merchandisedUnique SKUs merchandised across Bison's furniture retail channels.
- 500K+Orders / yr
- Transactions processedOrders transacted each year through the platform Gritmind helped build.
Supplier onboarding
Introduced new self-service capabilities to accelerate onboarding of new suppliers.
- New supplier application
- Automated supplier onboarding
- Warehouse configuration
Order management
Redesigned order management workflows to support bulk actions, simplify data upload from suppliers.
- Order management
- Bulk actions, price change requests
- Logistics and order tracking
- AI-powered damaged item reconciliation
Metrics and messaging
Established metrics and reporting framework to incentivize supplier participation in Bison retailing channels.
- Shipment notifications
- Late shipment intercepts
- Supplier sales dashboard
- Channel marketing dashboard
Engineering standards and design
GitOps as the operational framework
Serves as a single source of truth for declarative infrastructure and application management, enabling automated, auditable, and consistent deployments through version-controlled workflows.
Gritmind was able to stand up a senior team before we finished planning our roadmap. Outstanding people, spotless technical expertise, and a methodology that improves our own workflows.
Technical design approach
To bridge the gap between legacy systems and modern applications, a messaging architecture was introduced, facilitating seamless data exchange and interoperability through asynchronous communication.
- Preserves legacy operations
- Enables new product development
- Connects systems for data sync
Architecture and process highlights
- Microsoft stack
- New portal as a containerized Azure app
- RabitMQ for messaging
- Domain driven design patterns
- Continuous delivery and Scrum
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